Frequently asked questions

Do you give free consultations and quotes?


In Tauranga yes, but out of town we do charge, according to how far we have to travel, please call us to dicuss this. You can email or contact us via text or telephonically and we can give an estimate once we have some dimensions and photos of the area or we set up a meeting to meet you on site to discuss options, measure up, work out a quote and send it to you via email .We pride ourselves in submitting quotes in as short a time as possible after the consultation. Alternatively we give consultations if you are just needing advise on a concrete issue. These we do charge a small fee for though.




Can you give me a square meter rate for each product?


Not accurately, the preparation varies from job to job which in turn effects the m2 rate. This is why it is important that we see the area or photos prior to quoting in order to deliver the most accurate quote possible.




How will I know what product is the right one for my area?


At the consultation we will advise you as to which products will best suit your area. Glen has 25+ years experience and will advise you accordingly.




What is involved with the process once I give the go-ahead on the job?


Once we allocate your job to the next available date in our schedule, we will contact you with a proposed start date. Concrete Innovations will come and prepare the area and lay the product. Different products require different preparations and preparation also differs from job to job. We will advise you on the quote on an estimated time to complete the work.




Will your workers take care of adjacent areas, so as not to damage the paintwork on my walls and take care with my garden if the concrete is been laid near it?


Absolutely, we take great care not to damage your property in any way.
We also clean any mess and cart away any rubble created from the project.




How durable are the products?


All of our products are extremely hard-wearing and we will advise you as to the durability of each product.




Are the products maintenance free?


The beauty of most of our products is that they require very little maintenance. The advantage of those that do require some maintenance is that they can be maintained and kept in a pristine condition.




Can the products be laid over existing cracked concrete?


Yes, we repair the cracks and have a high rate of success. We cannot absolutely guarantee that no crack will reappear, however if it does it's usually small. The alternative is to remove the concrete and relay it.




Can any of the products be laid over tiles.


Best practice is not to, but remove the tiles.





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